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Terms and Conditions

Welcome

Welcome bride-to-be

We create from the heart. We are passionate about wedding dresses. We believe that every bride is unique and beautiful in her own way.

We have a well-equipped workshop in Hong Kong.

Thank you for shopping at Greenwedding, please read the following terms & conditions before order. You are welcome to contact our customer service for any enquiry.


Registration

You will need to register an account to use some of the Services available to you on greenwedding-love.com(“the Site”). In registering an account you agree to provide information about 

yourself that is true, accurate, current, and complete in all respects. Please refer to our Privacy Policy for more information on how we use your personal data.

In using the Site,you agree to accept responsibility for all activities conducted through your account. You are responsible for keeping your account and password secure. If you feel or 

suspect that the security of your account has been compromised or if there is unauthorized use of your account, please contact us immediately.

 

Prohibitions And Failure To Comply

We may take actions against your account for activities including, but not limited to:

  • Using any technology to attempt to hide the use of multiple accounts or disrupt any of our Services in any way
  • Initiating communications that contain any unlawful, harmful, threatening, abusive,harassing, defamatory, vulgar, obscene, profane, hateful, or racially, ethnically or otherwise objectionable material
  • Advertising or sending unsolicited messages of any kind
  • Impersonating others or providing any kind of false information

Greenwedding (FabCouture Co) reserves the right to terminate any account at its sole discretion. We may send you an email to inform you of the termination of your account in such 

event.

 

Intellectual Property

All software and Content (which is defined as, or includes, any text, audio or music, video, graphics, photographs, and image) are the intellectual property of Greenwedding (Fab Couture 

Co) and are protected by intellectual property and copyright laws and international treaty provisions. The Site is for your personal and non-commercial use only. Any non-personal and/or 

commercial use of the Content is only permitted when expressly authorized by Greenwedding  (Fab Couture Co) and/or its third party licensors. You may not distribute, reproduce, 

publish, sell or license any Content contained within the Site without prior consent or authorization of Greenwedding (Fab Couture Co). Any such unauthorized actions may result in civil 

consequences or criminal penalties.

Greenwedding (Fab Couture Co) reserves the right to withdraw or amend any item of the Services without notice. We will not be liable if for any reason the Site is unavailable at anytime 

and for any period.


Production Condition

Greenwedding's products are represented according to strict standard. We shall be happy to communicate with customers throughout the ordering process. Greenwedding's products are 

all made-to-order with the highest quality.

 

Material Object Shooting

Greenwedding products' pictures are all 100% material object shooting exclusively by professional designer. There may be minor color deviation between the pictures & the products due 

to the lighting or different screen display setting.

 

Product Size

Products' sizes are measured in cm unit, different fabrics may vary 1 - 4 cm.

Since measurements are taken by hand, there may be slightly differences for individuals using their own methods & tools.

For best fit, we will be happy to verify our customer's selected sizes should measurements (bust, waist, hip, etc.) be provided.


 

Pick up in 20 days

Greenwedding's products are all made-to-order, the lead time of production takes around 20 days or longer during peak season each year. Customers are hence recommended to allow for 

extra lead time for order around peak season.

Once the product is ready, we shall send email or whatsapp customer to pick up at the following address :

  • Address : 6/F, O.T.B.Building, 259 - 265 Des Voeux Road Central, Hong Kong
  • Opening Hours : Monday - Sunday 12:00- 20:00        Wednesday – close

 ** Customers are required to schedule pick up time with our customer service in advance.




C
ustomers are welcome to check the quality & size during in-store pick up, we are sorry that we do not accept any refund or exchange except for quality issue for made-to-order items.

Product will be packed individually with hanger in garment bag that will be folded for pick up, there may be crinkle appeared after packing which can be removed by steamer.


Laundry

Product are recommended for dry clean only.

 

Courier / Shipping Service

Oversea orders are welcomed, however any shipping and/or tax incurred shall be quoted separately & responsible by customer.

We are sorry that we do not accept any refund or exchange for made-to-order items.


Special Custom-made Service

Greenwedding are pleased to provide custom-made service to client for special sizes requirement.  Customers are pleased to contact our customer service to discuss the lead time & 

surcharge details.

 

Collaboration

Greenwedding welcome any kind of collaboration and product wholesale.

Please contact our customer service or email to greenweddinggo@gmail.com